11Croco Casino Cookie Policy

Cookies are small text files stored by the browser when you visit a website. 11Croco uses a small number of cookies to run the site and to remember your preferences between sessions. The cookies fall into four categories. Essential cookies make the site work, including the session token that keeps you logged in, the cashier security cookie and the cookie banner state itself. Performance cookies record anonymous usage data that helps the product team improve speed and stability. Functional cookies remember preferences like the language you selected and the layout you prefer in the games lobby. Marketing cookies measure the effect of advertising campaigns and are loaded only after you opt in through the cookie banner.

The cookie banner that appears the first time you visit the site lets you accept all cookies or open the settings panel to choose which categories to allow. Essential cookies cannot be turned off because the site cannot function without them. The other three categories can be enabled or disabled individually, and your choices are remembered for future visits. You can change your cookie preferences at any time through the link in the footer. Cookies set by third party services like the live chat tool, the payment processor and the analytics platform are listed in detail in the full cookie table available on request from support.

Managing cookies in your browser

In addition to the cookie banner, every browser includes settings to manage cookies at the device level. You can block all cookies, accept only first party cookies, delete existing cookies and set the browser to ask before storing a new one. The exact path is different in each browser, but the settings live under privacy or security in the browser preferences. Blocking essential cookies in the browser prevents the site from working correctly, so we recommend using the cookie banner inside the site rather than blocking cookies at the browser level.

Categories of cookies in use and how to control them

The cookies on the site fall into four categories. Essential cookies are required for the login session, the cashier flow and the security of the account, and cannot be disabled because the site cannot run without them. Performance cookies measure how the site is used in aggregate, with no personal data attached, and feed into the work we do to make pages load faster and easier to navigate. Functional cookies remember small preferences like the language of the interface and the games you marked as favourites. Marketing cookies measure the effectiveness of advertising and personalise the offers you see, and are the category most users want to switch off.

The cookie banner gives you a clear accept, reject or customise choice on the first visit. The selection can be changed at any time through the cookie preferences link in the footer. If you reject the marketing category, no marketing cookies are dropped and you will not see personalised advertising tied to your activity on the site. The full list of cookies in use, their purpose and their retention period is available on request through the channels listed on the Contact page. The wider Privacy Policy covers how the data collected by cookies fits into the broader data handling picture.

Cookie consent records are kept for the period defined in the cookie banner footer, after which a fresh consent prompt is shown on your next visit. If you clear your browser cookies, the consent record is removed alongside the rest of the cookie data and the banner will reappear on the following visit. Cookie data is not sold to third parties under any circumstances and is used only for the purposes described in the relevant category above. For any question about a specific cookie or the wider data handling picture, the support team can walk you through the details on request.

If you change device or use a private browsing window, the consent record does not carry across because cookies are stored locally on the device. The cookie banner will appear again on the first visit from the new device or window, and your previous choice can be reset at any time through the preferences link.